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 Brochures and Guides

Brochures and Guides

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SELF-SERVICE TECHNOLOGY: HELPING CUSTOMERS HELP THEMSELVES
Presented by: Moe Hosseini-Ara, Director, Service Excellence, Markham Public Library

Hear about practical insights, lessons learned and benefits realized through the use of RFID and self-service technology. Hear how circulation processes have been transformed, allowing staff to provide more value added services. Find out how your library can improve customer service, materials handling and turnaround time, while keeping up with increased volume. Markham Public Library, an early adopter of self-service and RFID technology was the first library in Canada to install a book sorter/self-check in machine.

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Questions?
For more information about any of our products or solutions, call 1-800-3M-HELPS (1-800-364-3577) or your local 3M Sales Representative
Where to buy
Call your catalogue supplier or call 1-800-3M-HELPS (1-800-364-3577)
3M Satisfaction Guarantee
3M offers a 100% SATISFACTION GUARANTEE on all 3M Library Systems/Materials Flow Management products. Products are shipped and invoiced Net 30 days condition. If, at the end of 12 months from shipdate, the library is not satisfied with the performance of the equipment, 3M will accept the equipment back and offer a full refund of the original invoiced price, excluding the cost of the 3M RFID Tags and Tattle-Tape™.